VTO Saddlery Reviews

VTO Saddlery is an online tack shop specializing in Eventing and Dressage. They also carry products for Hunter/Jumpers, Foxhunters, and Casual Riders. Some of the popular products listed on their website include the Tattini Terranova Dress Boot, Flip Half Pad Matte Jumper, The Drew Boot Ice Soaking Boot, Kerrits Cascade Waterproof Jacket, Charles Owen MS1 Pro Skull Cap with MIPS, and various Kerrits Sport Tech Riding Shirts. They also offer exclusive products such as the Headlightz LED Crystal Browband, VTO Saddlery 11-Way Breastplate, Updoc Bit, Dressage Test Heads-up Display, and the Super Awesome Deluxe Tack Repair Kit. Please note that this information is based on the latest available data and may vary.

You can contact VTO Saddlery customer service in the following ways: - Phone: (540) 896-7100 - Email: info@vtosaddlery.com - Address: 115 Miller St, Broadway, VA, 22815 - Operating Hours: Monday to Saturday, 10:00 - 17:00 Please note that these details might have changed, so it's always a good idea to check their official website for the most accurate information..

You can contact VTO Saddlery's customer service through the following methods: - Email: info@vtosaddlery.com - Phone: (540) 896-7100 - Toll-free (U.S. and Canada): (800) 506-5344 - Fax: (540) 896-3359 - Postal Mail: VTO Saddlery P.O. Box 9 Broadway, VA 22815 U.S.A. - UPS, Fedex, or other private delivery service: VTO Saddlery 115 Miller Street Broadway, VA 22815 U.S.A.

If you are a local customer, you may be able to arrange curb-side pickup on select items by calling or emailing them. Please note that their retail showroom in Broadway is closed to walk-in customers.

VTO Saddlery has a detailed Shipping and Return Policy. If you are not satisfied with your order, you may return it subject to their return policy. This return policy applies only to purchases made directly from www.vtosaddlery.com or by phone from VTO Saddlery.

Important terms regarding returns: - If you place an order using a sale coupon that imposes restrictions on returns (such as "all sales final"), the terms of the coupon apply, and NOT their regular return policy. - Please notify them before you make the return. You may do this by calling (800) 506-5344 or by responding to the e-mail confirmation you received when you placed the order. - Although you must notify them, you do not need a return authorization number. - Make sure there is a way for them to identify who you are when they receive the return. Typically, your return address on the package or a copy of the sales receipt is sufficient. - Please include ALL tags, packaging, saddle covers, etc. that you received with the item you are returning, even if these materials have been removed from the item. - When returning saddles (or any other item, for that matter) please do NOT pack with styrofoam peanuts. - They will refund your credit card or issue store credit (whichever applies) less shipping only after receiving the items back.

Return for exchange or full refund within 14 days if: - The size you ordered does not fit or you decide that you do not want the item for any other reason. In such cases they cannot guarantee that they have your correct size available. You are responsible for the cost of returning the item to them. - They ship you the wrong item or the item is defective upon receipt. They will pay the cost of return shipping.

Address for returns: - Ship items with all original tags and packaging to: VTO Saddlery, 115 Miller Street, P.O. Box 9, Broadway, VA 22815. You may return items via any service (UPS, USPS, etc.) that is convenient and cost-effective for you. They recommend that regardless of how you ship it you obtain insurance and a tracking number. You are responsible for the item until they receive it back.

No returns or refunds if: - The item has been damaged or soiled due to your abuse or neglect.